Returns + Exchanges
Not the perfect fit? Fret not.
Vilry.co maintains a fuss-free, no questions asked return policy. If you are not satisfied with your purchase for any reason, we will gladly accept returns and exchanges on all items postmarked within 14 days of receipt.
Products must be in original condition, with all tags attached. We will not accept returns or exchanges for any items without the original tags, or returned items that are damaged, soiled, worn or washed. Shoes should be returned with the original shoe box, free of damage and postal labels.
We will notify you via email once your return has been processed.
Returns & exchanges by courier
Free returns on all domestic order.
Step 1: Contact us at
277 Joo Chiat Road #02-03
Email: firstname.lastname@example.org or Whatsapp: +65 9116 2326
Step 2: Courier Pick up
Step 3: Refund / Exchange
If products are in original condition, we will process the refund within 7 working days after receiving them. Exchanges are subjected to availability. New products will be courier over to you the following day.