Returns + Exchanges

Not the perfect fit? Fret not.

Vilry.co maintains a fuss-free, no questions asked return policy. If you are not satisfied with your purchase for any reason, we will gladly accept returns and exchanges on all items postmarked within 14 days of receipt.

Products must be in original condition, with all tags attached. We will not accept returns or exchanges for any items without the original tags, or returned items that are damaged, soiled, worn or washed. Shoes should be returned with the original shoe box, free of damage and postal labels.

We will notify you via email once your return has been processed.

Returns & exchanges by courier

Free returns on all domestic order.

Step 1: Contact us at

Vilry.co
Returns Department
277 Joo Chiat Road #02-03
Singapore (427531)
Email: care@vilry.co or Whatsapp: +65 9116 2326

Step 2: Courier Pick up

Step 3: Refund / Exchange

If products are in original condition, we will process the refund within 7 working days after receiving them. Exchanges are subjected to availability. New products will be courier over to you the following day.